If a green line has suddenly appeared on your phone’s screen, you’re not alone. Thousands of users across India have reported this same problem in 2026, and the good news is — several brands are offering a free display replacement, even if your phone is out of warranty.
We already covered the full list of affected phones in our Green Line Tracker India 2026 guide. In this post, we go one step deeper — brand by brand — so you know exactly where your phone stands and how to claim a free repair.
What Is the Green Line Issue?
A thin vertical green (sometimes pink or white) line appears on the display, usually starting from one edge. It’s caused by a display panel or connector defect, not by physical damage. Because it’s a manufacturing issue, several brands have agreed to fix it for free, even outside the normal warranty period.
Samsung – Free Display Replacement Policy
Samsung has been the most active brand in acknowledging this issue. Affected users with eligible Galaxy S and Note series phones (including the S21, S22, and S23 series) can get a free display replacement at authorized Samsung service centers.
- Check your model’s eligibility at the nearest Samsung Service Centre
- Keep your IMEI and purchase invoice ready
- Replacement is usually completed within a few days
For the full eligibility list and last date to claim, see our detailed Green Line Tracker guide.
Vivo – Green Line Free Replacement
Vivo has rolled out a similar free screen replacement program for select models affected by the green line defect. Availability can vary by service centre, so it’s best to:
- Visit your nearest Vivo service centre with your phone and bill
- Ask them to check if your specific model number is on the internal replacement list
- If eligible, the display swap is done free of cost
Xiaomi – Which Models Qualify
Xiaomi users, especially on the Redmi Note and Xiaomi 13 series, have reported the same defect. Xiaomi has extended free replacements for several affected batches. Since Xiaomi updates its eligible model list periodically, always confirm directly with the service centre using your IMEI number before assuming your phone isn’t covered.
OnePlus – Screen Replacement Support
OnePlus has acknowledged the green line issue on select devices as well. If your OnePlus phone develops this defect:
- Book a service request through the OnePlus app or website
- Mention “green line display issue” clearly in your complaint
- Ask specifically whether your model qualifies for a free replacement, as this is handled case-by-case in some regions
Oppo – Free Screen Replacement for Green Line
Oppo users facing the same defect should raise a ticket through Oppo’s official service app or visit a service centre directly. Oppo has been extending goodwill replacements for verified manufacturing defects, but coverage isn’t automatic — you need to get your device inspected first.
Motorola – What We Know So Far
Motorola’s response has been more limited compared to Samsung and Xiaomi, with replacements handled mostly on a case-by-case basis. If you own an affected Motorola phone, get it inspected at an authorized centre and ask for a written note on the diagnosis — this helps if you need to escalate the complaint later.
How to Claim a Free Replacement (Works for Most Brands)
- Don’t try to fix it yourself. Opening the phone can void any goodwill claim.
- Visit an authorized service centre, not a local repair shop.
- Carry your IMEI number and purchase invoice.
- Ask specifically about the “green line display issue” policy — many centre staff won’t mention it unless you ask directly.
- Get everything in writing, including the diagnosis and reference number.
Frequently Asked Questions
Which phones don’t have the green line issue? Most current-generation phones from other brands, and models manufactured after the affected batches were corrected, are not impacted. If you’re buying new, check recent reviews for your exact model before purchase.
Is there a last date to claim free replacement? Yes, most brands have set cut-off dates for free claims, and these vary by brand and sometimes by region. It’s best to get your phone checked as soon as possible rather than waiting.
Does this affect phones under warranty too? Yes. Even phones already covered under standard warranty are eligible under this specific green line policy, so you don’t need to worry about running out your regular warranty period first.
For the complete, regularly updated list of affected models and official last dates, check our Green Line Tracker India 2026. If you’re also dealing with rising storage costs while getting your phone serviced, take a look at our SSD Price India 2026 guide.
